We cannot be held responsible for any mistake you make in purchasing from Turkish companies and their websites.
We cannot communicate with any Turkish company on your behalf, as we cannot be responsible for any material liabilities.
We cannot be responsible for any customs duties due at your destination, as you are the party responsible for clearance if applicable.
Our responsibility starts when your items are delivered to us by the seller, as we cannot accept any responsibility in the case that your items are delivered late to us.
We are not responsible for damage to food products and sweets resulting from international shipping.
Where the shipment was shipped internationally and our shipping insurance service has not been ordered, the customer will be compensated the sum of $50 or its equivalent in their currency.
Where the shipment has been disposed of and our shipping insurance has not been ordered, the customer will not receive compensation.
We cannot be held responsible for any mistake you make in providing incorrect addresses in either buying or shipping.
In a few cases where the delivery address is remote, it will be your responsibility to collect the shipment from the nearest delivery centre.